A Google user
App doesn't work on Android. Period. Dont tell me to contact your support, because they have no idea how to fix it either. After 3 days of back and forth they confirmed that it doesn't actually work but 'they are looking into it' and dont have any timeline for a fix. In other words 'go away, we dont really have an app'. Any wonder the ratings for this app keep dropping?
18 people found this review helpful
When I Work, Inc.
March 1, 2019
Hi there, Thank you for your review. It looks like you have been talking with our team. We are investigating what you are reporting and we hope to have this resolved soon. We will send further updates via the ticket you sent in as we know more information.
A Google user
Downloaded the app to be able to see the list of employees and manually clock them in and out myself upon request like my coworkers on iPhones can do. It appears the Samsung version only has the time clock feature for them to punch in their numbers. I remember having this app 1yr+ ago and was able to access more, not sure what happened here.
14 people found this review helpful
When I Work, Inc.
May 20, 2019
Hey R. T - Sorry to hear you may be experiencing an issue. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work with you.
A Google user
- Flag inappropriate
- Show review history
Does not support Samsung devices. App does not apply permissions correctly. Tech support blames Samsung and Google. Just fix it or delete it from play store.
7 people found this review helpful
When I Work, Inc.
December 28, 2018
Hi- Thank you for your feedback. The latest Time Clock Terminal app does support Samsung devices with Android 5.0 or higher. Many updates have been made to the app since October to help make using the Time Clock easier. If you have any questions please email us at support@wheniwork.com. Thanks!